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Appointments and Cancellations

Our staff makes every effort to verify appointments prior to the date of service. We request a 48-hour advance notification if an appointment is cancelled.

Please call 515.987.7670 or click here to schedule your appointment today!

Office Hours

Monday - Thursday: 7 AM - 5 PM

Friday: 7 AM - 1 PM

New Patients

If you are new to our office, please feel free to download the following forms and fill them out before your visit to save you time.

• Patient Information Form
• HIPAA Privacy Practices

Policies

Missed Appointments

Appointment times are revised specifically for you. A 48-hour notice is required if you find it necessary to cancel. No charge will be made for rescheduling an appointment with 48-hours advance notice. A cancellation fee will be charged if adequate notice is not given. We offer a small number of 7 AM and 4 PM appointments, which are popular and in demand. Should one of these appointments be cancelled with insufficient notice, you will not be offered another. As a courtesy, we will attempt to confirm appointment in advance.

Minors

We consider the adult accompanying a minor to be responsible for treatment consent and payment of professional fees or insurance co-pays. Children may not be left unattended at the office. Staff is unable to monitor small children while a parent is being treated. A responsible adult needs to accompany children to any restorative treatment appointment.

HIPAA

We follow HIPAA privacy guidelines. Our written privacy policy is given to new patients and an additional copy may be requested or downloaded above at any time. If you have questions, please ask any team member.

Again, thank you for selecting us. If at any time you have questions regarding any treatment, fee or service, please discuss them with us promptly and frankly. We will make every effort to avoid a misunderstanding and to preserve a friendship.